MCC Community Response Team

The MCC Community Response Team is a resource intended to help members and MCC employees through the intra and interpersonal challenges that come with cooperative living. Members and MCC employees are empowered to choose their own level of engagement with the CRT and can do anything from request resources or materials to schedule a mediation. The CRT will engage only by request. Moreover, this team is meant to be a supplementary resource to normal house conflict processes (remembership meetings, heart circles, etc) and not a replacement.

To empower the Community Response Team, the following resources are pre-approved for use by CRT members. This list is not comprehensive, and CRT members are encouraged to request other resources as needed. Resources include:

• Request a private meeting with one or more involved parties, or a house meeting, to discuss a conflict or complaint.
  
• Request the presence or assistance of other CRT members, MCC officers, MCC staff, TUPOCC Chair, or other members of the community. (e.g. The Membership Officer or Membership Coordinator may be helpful in addressing issues involving membership policy or housing regulations.)
  
• Arrange temporary accommodations at a different MCC house if members need to be separated during a conflict. The Chair may authorize reimbursement of a house for up to $10/day to pay for temporary relocation of members. (Houses with guest rooms include Ambrosia, Friends, Hypatia, and Lothlorien, and other houses may have empty rooms or crash space available.)
  
• Hire an outside mediator. (The Tenant Resource Center (TRC) offers mediation services at a discount to MCC.)
  
• Connect members with outside services such as AODA treatment, social services, hotlines/helplines, etc.
  
• Help members access and navigate MCC policy, house policy, contracts, the MCC Schedule of Relations, and other materials.

Contact the Community Response Team at crt@madisoncommunity.coop

Contact the CRT Chair at crtchair@madisoncommunity.coop